Legal agreement governing your use of hore55 betting platform and services
Please read these Terms and Conditions carefully before using the hore55 platform. By creating an account or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
You must be at least 21 years of age to create an account and use hore55 services.
KYC verification is mandatory for all withdrawals to ensure account security and regulatory compliance.
All games use certified RNG technology. Manipulation or collusion will result in immediate account termination.
By using hore55, you accept these terms as a legally binding contract between you and the platform.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
You must meet the following eligibility criteria to register and use hore55 services:
To create an account on hore55, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. You may only register one account per person. Creating multiple accounts is strictly prohibited and may result in immediate suspension of all accounts and forfeiture of any balances.
hore55 is required by international regulations to verify the identity of all players. You must complete identity verification (Know Your Customer or KYC) before you can make a withdrawal. Required documents typically include a government-issued identification card (Indonesian KTP or other national ID), proof of address (utility bill or bank statement dated within the last three months), and a selfie photograph holding your ID card. hore55 reserves the right to request additional verification documents at any time.
You are responsible for maintaining the confidentiality of your account login credentials. You must not share your username, password, or any other account information with any third party. You agree to notify hore55 immediately if you become aware of any unauthorized access to your account. hore55 will not be liable for any losses resulting from unauthorized account access due to your failure to maintain credential security.
hore55 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and electronic wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The minimum deposit amount is Rp 50,000. There is no maximum deposit limit per transaction, but individual payment methods may impose their own limits. All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
Deposits made via bank transfer are typically credited to your account within 5 minutes during normal banking hours (Monday to Friday, 08:00-17:00 WIB). Deposits made outside banking hours or on weekends and public holidays may take up to 24 hours to process. Electronic wallet deposits are generally instant, processed within 1-3 minutes.
You may request a withdrawal at any time, provided your account is fully verified and you have met any applicable wagering requirements on bonuses. Withdrawals must be made to a bank account or payment method registered in your name. The minimum withdrawal amount is Rp 100,000. The maximum withdrawal amount per transaction is Rp 500,000,000. hore55 processes withdrawal requests within 1-24 hours. Actual receipt of funds depends on your bank's processing time.
hore55 reserves the right to conduct additional security checks before processing withdrawal requests, particularly for large amounts or first-time withdrawals. These checks may include requesting additional identity verification documents, verifying the source of funds, or conducting anti-money-laundering compliance reviews. While these checks are conducted, withdrawal processing may be delayed beyond the standard timeframe.
All transactions on hore55 are conducted in Indonesian Rupiah (IDR). hore55 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, which are beyond hore55's control and are your responsibility.
All bets placed on hore55 are final and cannot be canceled or modified once confirmed. You are responsible for ensuring the accuracy of your bet selections before confirmation. In the event of an obvious error in odds display, bet acceptance, or result settlement, hore55 reserves the right to void affected bets and refund stakes.
Sports bets are settled based on the official result of the match or event as determined by the relevant governing body or competition organizer. For football matches, bets are settled on the result at the end of regular time (90 minutes plus injury time) unless otherwise specified. Extra time, penalty shootouts, or subsequent decisions do not affect settlement unless explicitly stated in the market description. If a match is abandoned, postponed by more than 24 hours, or canceled, all bets on that match will be void and stakes refunded.
Live casino games including baccarat, roulette, and blackjack are conducted by professional dealers according to standard international gaming rules. All game results are determined by physical equipment (cards, wheels, dice) and are recorded on video. In the event of a dispute, video footage and dealer records are considered the final authority. Technical disconnections during live games are handled according to game-specific procedures, with active bets typically remaining valid and settled according to the actual outcome.
The following conduct is strictly prohibited on hore55 and will result in immediate account suspension, bet voidance, and potential forfeiture of funds:
hore55 offers various bonuses and promotions to players, including welcome bonuses, deposit bonuses, cashback offers, and free spins. All bonuses are subject to specific terms and conditions including wagering requirements, time limits, game restrictions, and maximum bet limits. Bonus terms are clearly stated on the promotion page and must be accepted before the bonus is credited.
Bonus funds are typically subject to wagering requirements, meaning you must wager the bonus amount a specified number of times (e.g., 30x, 40x) before you can withdraw any winnings derived from the bonus. Only bets placed with bonus funds count toward wagering requirements. Different games contribute differently to wagering requirements: slots usually contribute 100%, while table games may contribute 10-20% or be excluded entirely.
hore55 reserves the right to withhold, cancel, or confiscate any bonus or winnings if we have reasonable grounds to believe the bonus has been obtained or used fraudulently or in violation of the bonus terms. This includes, but is not limited to, creating multiple accounts to claim multiple bonuses, using deposit methods solely to qualify for bonuses without genuine betting activity, or coordinating with other players to abuse bonus offers.
While hore55 strives to maintain continuous service availability, we do not guarantee that the website or services will be uninterrupted or error-free. hore55 will not be liable for any losses resulting from service downtime, technical malfunctions, maintenance periods, or circumstances beyond our reasonable control including internet connectivity issues, power failures, or third-party service provider failures.
hore55 relies on third-party service providers for certain aspects of our operations including payment processing, game provision, and live streaming. We are not responsible for any failures, errors, or delays caused by these third-party providers. Live sports feeds, odds, and statistics are provided by third-party data providers, and while we make reasonable efforts to ensure accuracy, we cannot guarantee correctness and will not be liable for errors in third-party data.
To the maximum extent permitted by applicable law, hore55's total liability to you for any claims arising from your use of our services, whether in contract, tort, or otherwise, shall not exceed the amount you deposited into your account during the six months immediately preceding the event giving rise to the claim.
You acknowledge that gambling involves risk and that you may lose money. You are solely responsible for any decisions you make regarding betting on hore55. hore55 does not provide any guarantees regarding potential winnings or outcomes. You should only gamble with money you can afford to lose.
hore55 reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms and Conditions, engaged in fraudulent activity, or pose a risk to the integrity of our platform. Reasons for suspension or termination may include but are not limited to: providing false information during registration, using multiple accounts, bonus abuse, collusion, money laundering, underage gambling, or abusive behavior.
Upon account termination, any outstanding bets will be settled according to their final outcome, and your account balance (excluding any confiscated bonuses or fraudulent winnings) will be returned to you following completion of any necessary investigations. You will not be permitted to create a new account on hore55 following termination for cause.
You may close your account at any time by contacting customer support. If you believe you have a gambling problem, you may request self-exclusion for a specified period or permanently. During a self-exclusion period, your account will be locked and you will not be able to access hore55 services. For more information on responsible gaming tools, please visit our Responsible Gaming page.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which hore55 holds its international gaming license. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
In the event of any dispute arising from your use of hore55 services, you agree to first contact our customer support team to attempt to resolve the matter informally. Most disputes can be resolved quickly and satisfactorily through direct communication. If informal resolution is unsuccessful, you agree to submit the dispute to binding arbitration in accordance with the arbitration rules of the jurisdiction governing these terms.
Any claim or dispute regarding a bet, game result, transaction, or any other aspect of hore55 services must be raised within 30 days of the event giving rise to the dispute. Claims raised after this period will not be considered.
hore55 reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of hore55 services following any changes constitutes your acceptance of the new terms. We recommend reviewing these Terms and Conditions periodically to stay informed of any updates.
If you have any questions regarding these Terms and Conditions or require clarification on any provision, please contact our customer support team via live chat or email. Our support staff are available 24/7 to assist you.
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